To build rapport, create a positive impression and be an all-round communicator, it is essential for you to be able to read between the lines*. Understanding Body Language* provides the proven tips, tools and techniques to give you this ability.The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friends...

Perfect Interview is an invaluable guide for anyone who's applying for jobs. Written by a leading HR professional with years of experience in the field, it explains how interviews are constructed, gives practical advice about how to show yourself in your best light, and provides real-life examples to help you practise at home. Whether you're a graduate looking to take the first step on the career ladder, or you're planning an all-important job change, Perfect Interview wi...

Body Language for Business will show you how to understand the intricacies of body language and how to maximize your interpersonal skills in all your relationships-in your personal life and at work. This handy guide holds successful tips for not only reading others, but also showing confidence to friends, coworkers, and your boss.With Body Language for Business you’ll learn:The basics of body languageHow to make a positive impact every timeTe...

Perfect Counselling provides you with an overview of what counselling is - and isn't - and gives you guidance on when it can be of value. The book is filled with examples and exercises to guide you through the skills and practice of counselling.Chapters include:--The process of counselling--Counselling skills--When to use counselling and when not to--Dealing with people who are reluctant or difficult--Gaining the commitme...

Bestselling ***Perfect CV***is essential reading for anyone who's applying for jobs. Written by a leading HR professional with years of experience, it explains what recruiters are looking for, gives practical advice about how to show yourself in your best light, and provides real-life examples to help you improve your CV. Whether you're a graduate looking to take the first step on the career ladder, or you're planning an all-important job change, Perfect CV will h...

What job would you do if you knew could not fail? When have you been most happy in your life, and what does that tell you you should be doing at work? If you were appraised today what would your boss say -and what training would you ask for? This small book contains 200 questions of this type - answer them honestly and you will be rewarded by a real insight into yourself and your career.

The latest research suggests that 33% of people lie deliberately to achieve employment. The costs of mis-hires are significant in terms of management time, selection and reselection costs and potential legal costs. There are 101 opportunities for applicants to economize with the truth, exaggerate or simply lie, both on their CV and at interview. They may be desperate in a competitive job market; they may think that exaggeration is an expected part of the process or they just rely on the fa...

This handy pocketbook looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. It contains advice on how to overcome self-defeating beliefs and how to deal with recurring problems. "Will appeal to anyone in human resources or management training. It is successful in keeping jargon to a minimum without loss of precision. The concepts are immediately relevant, and each page will offer you a new idea, a new skill or a new way to...

This FREE eBook contains 10 full chapters from 10 bestselling Brilliant books - that's around 240 brilliant pages to help you develop your business skills, pursue the career you love or live the life you really want to live. With quick tips and advice, the Brilliant series makes complex topics simple and easy to apply in the real world.PART 1: LifeOur life titles cover all kinds of personal development topics to help you feel inspired and motivated to achie...

Voice. That IT Factor. The Holy Grail. Every writer has one.Every writer knows what it is, but not everyone can put their finger on how to develop it.Join Jeannie Lin and Bria Quinlan, two award-winning, bestselling authors, as they chase down this elusive element.This book discusses the hierarchy of developing a professional voice as well as concrete tips and techniques for discovering and enhancing your writing voice so that it emerges as a unique and compelling f...

New York Times bestselling historian Thomas Fleming brings his extraordinary biographical talents to bear upon Benjamin Franklin, perhaps the least understood of America's revolutionary giants. For this reappraisal, Fleming concentrates on the mature Franklin, the man who lived nearly thirty years beyond the point where he ended his famous Autobiography. The poor boy, the miserly young printer, has become a decidedly more complex and cultured man. In scene after vivid scene, Fleming shows ...

You’ll never think about productivity the same way again!Are your employees feeling exhausted, cynical, or just tuned-out? Do they frequently check their phones in meetings, and seem especially uninterested to hear about the next important organizational change? Are they working harder but getting less done? Ill too often or for too long? These are some of the classic warning signs of disengagement.In a perfect world, work should do so much for us. It shoul...