The latest edition of World Business Cultures – A Handbook shows readers how to create connections and win deals in global business, rather than committing clumsy and costly faux pas. It shows the reader how to assess and understand the business customs and thinking of other countries and customs, and how to mould your approach to achieve rapport and trust. With this book, you’ll never get the tone of a presentation, negotiation or social meeting wrong again. It gives guidanc...

This book provides a framework for understanding any culture in the world, offering strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence.

Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if......you were better at persuading others and negotiating for what you want....you were more fluent at introducing yourself, making conversation, and following up....you were better at delivering feedback, receiving criticism, and using positive language....you were perceived as more diplomatic and charismatic.Smart Talk ap...

"A simple, straightforward handbook for saying and doing the right things at work." — Booklist"Glickman shows a rich understanding of how basic communications can make or break business relationships and careers." —Joseph Thomas, Dean of the Johnson Graduate School of Management at Cornell UniversityDo you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don't kn...

Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. With the understanding that consistently professional correspondence is essential to success in any industry, The AMA Handbook of Business Letters offers readers a refresher course in letter-writing basics--including focusing the message, establishing an appropriate tone, and getting your readers’ attention. You’ll also receive tips that apply to all written forms of...

In this "must-read," readers will learn surprising yet tried-and-true secrets about being an extraordinary boss, about coping with annoying coworkers, and navigating the thorny problems that recur in every workplace (Gerhard Gschwandtner, publisher of Selling Power magazine).Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires specific expertise, the truth is that the "business of busine...

Farewell to faux pas!Whether visiting for business or pleasure, Etiquette Guide to Korea provides a comprehensive look at the customs, etiquette, and social norms essential for connecting smoothly and respectfully in Korean society. Clear explanations ensure you'll feel confident in any situation, whether it's choosing the right way to bow, navigating table manners, or understanding the subtleties of everyday interactions.This guid...

By following the ancient Chinese teachings of The Art of War, you will discover how to use your natural abilities to find your path in life.Women and The Art of War helps women find the peaceful path to success through strategies made famous in the ancient Chinese text, The Art of War. Female wisdom, or common sense, is about avoiding needless confrontation, conserving energy for the things that matter, and seeking an outcome in which eve...

"A unique look at a unique culture. If you're trying to figure the Japanese out, this book provides another important piece of the puzzle."—Terrie Lloyd, CEO, LINC Media, TokyoIn this first book ever to explain why the Japanese think and behave the way they do, veteran Japanologist Boye Lafayette De Mente, author of more than 30 books on Japan, unlocks the mystery of kata—the cultural molds that have traditionally shaped and defined the attitudes,...

The 2013 introduction of nine new real estate laws promises to revolutionize the traditional real estate market in Saudi Arabia. Yet while Saudi Arabia seeks foreign investment to promote the real estate sector, most of these laws have not been translated. Nor is it easy to get answers to simple questions like, “how do you transfer a piece of property?”The book contains a historical overview, an analysis of Saudi Arabia's new mortgage ecosystem, a summary of existing real estate la...

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:"Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches"Sir, your fly is unzipped!" - the art of verbal diplomacyContemporary guidelines for goof-proof ...

"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers WeeklyEveryone has a "schmuck" in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It's hard to understand why schmucks act the way they do, but one thing is certain---they see...