Times are fundamentally changed. Hierarchical management according the Taylorian model is outdated. Companies can no longer survive by going on with what they've always done. There is a great need to answer the question how it should go on with our companies and industries. This book offers such an answer. It goes deep into the Monozukuri philosophy and explains how people in production and management, can achieve mastery. It covers a wide range of topics, ranging from Motivation 3.0 and i...

Many companies have introduced Lean, WCM and 6 Sigma, trying to realize the promise of these techniques: twice as much production at half the costs. But in the West we are less successful in achieving these goals than the Japanese. In this book, Steven Blom explains why and proposes ideas and methods to make real progress in increasing productivity. According to Blom balancing out the Technical and the Social System of a company is crucial. Finding the right balance between these two syste...

The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiativ...

A longtime corporate executive and meditation teacher explains how mindfulness can help you be more confident, resourceful, and at ease in the workplaceWork is such a crucial part of our life, and yet we often struggle with—and feel overwhelmed by—the numerous challenges it presents us. Whether it’s job insecurity, making peace with or leaving an unfulfilling job, or dealing with office conflicts, we often experience fear and a sense of groundlessness just at a tim...

Business processes in any organization, can be made more efficient, more effective, and adaptable to changing market and/ or economic needs.However, the biggest problem faced by most companies worldwide, is not its competitors, rather the biggest problems are self-inflicted, that is, created in-house by the management. Therefore, a step further in this direction is to build 'quality' and 'profitability' into business processes.What will you learn f...

Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor’s office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their focus on patients (and sometimes financials), they often overlook the true key to lasting patient loyalty and satisfaction: their employees.Patients Come Second shakes up the traditional he...

Optimizing Organization Design offers a comprehensive resource and valued guide for anyone interested in improving organization performance. The book presents an approach to optimizing organization design that is based on over 100 large scale projects and 23 research studies that have been completed by Capelle Associates over the past 25 years. In addition, the book includes insightful comments from executives on their success in using this approach. Capelle’s research and client ...

In this book, you will learn about-- Answers to 25 most frequently asked questions on successfully implementing Business Process Management and Continuous improvement methodologies to your workplace.- Business process management (BPM) methodologies for - industries, non-profits, academia, government, e-business and other 'for-profit' organizations.- Tips to maximize output from your business process improvement methodology programs.- Precaut...

Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization. It is the first book to use approaches in business improvement as well as organizational change for optimum organizational performance and improved agility.Combining the energy and motivation released through ...

Oil, Dollars, Debt, and Crises studies the causes of the current oil and global financial crisis and shows how America's and the world's growing dependence on oil has created a repeating pattern of banking, currency, and energy-price crises. Unlike other books on the current financial crisis, which have focused on US indebtedness and American trade and economic policy, Oil, Dollars, Debt, and Crises shows the reader a more complex picture in which transfers of wealth to and from the Middle...

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide de...

Modular Kaizen Vs Blitz Kaizen book details challenges, benefits and challenges of startegic implementation of Modular and Blitz Kaizen. It provides useful tips about when and how to choose Modular or Blitz Kaizen depending on the problems existing at your workplace.About the author: Shruti Bhat PhD, MBA, CLSSBBDr. Shruti Bhat is a global leader in operational excellence, business transformation, innovation management and continuous improvement. She is a tru...